GoGPayslip — 2024 Help Guide to your CAGD EPayslip

Controller and Accountant General’s Department (CAGD) introduced the GoGPayslip in October 2013 to improve the payroll for better service delivery.

The CAGD E-Payslip system is designed for the Government of Ghana (GoG) staff to have easy access to their payslip. This means your payslip is accessible from anywhere around the world.

Once you have an internet connection, you can check your GogPayslip on your phone or laptop.

What are the benefits of GoG e-Payslip

The introduction of the E-Payslip has led to a faster, improved, and faster way to access payment information.

These are some of the benefits of using the E-Payslip:

1. It is more secure. When you access your payslip online at gogpayslip.com, all your information is encrypted since it uses a secure protocol. Moreover, a password known only to you is required to access your account making it extremely difficult for someone else to get into your account.
2. As you already know, your gogpayslip can be accessed anywhere on any device connected to the internet. Furthermore, GoG staff in remote areas with internet access don’t need to come to the district and regional capitals to get their payslip.
3. You can save and print copies of your E-payslip.
4. All your previous payslips are also available to you anywhere anytime.
5. The controller and Accountant General’s Department always send you a notification as soon as salaries are validated and processed. The CAGD notification is sent when the payslip has been processed and is ready.
6. The content of your E-payslip and that of the printed one is the same.

Steps to Register for GoG Epayslip

The requirements to register for GogPayslip are:

• Employee number
• Email Address
• Registration code
• Secret password
• Mobile number

Here are the steps you need to follow to successfully register for your GoGPayslip account:

1. Visit gogpayslip.com on your phone or laptop
2. On arrival, you will see a dialogue box issuing a disclaimer to all GOG staff saying the Controller and Accountant General’s Department is liable to financial loss as a result of disclosing the password to third parties. All you need to do is to select “Click here to continue.”
3. From there you will come to the Gogpayslip sign-in page. If you have already registered then sign in with your E-payslip details.
4. If you have not registered yet, click on REGISTER FOR E-PAYSLIP.
5. You will now get to the gogpayslip registration page. As I said earlier, the requirements for successful registration for GOG E-payslip are a mobile phone number, registration code, email address, and employee number.
6. Enter and confirm your employee number.
7. In the field for the password, enter and verify your password.
8. There is a section for the registration code. It is a one-time code that allows you to register to use gogpayslip service. You need to contact your management unit head before you can get your registration code.
9. Enter and confirm your mobile number which I know you already have. If you are not a resident of Ghana, don’t panic, there is an option for you to enter your number. Click on the drop-down menu and select a different country.
10. Fill in the captcha by entering the right word.
11. After cross-checking and confirming your details, click on “Register.”

Note: GoG EPayslip website does not have any option to Agree or Disagree with their terms and conditions.

As soon as you provide your details and click “Register,” you agree with the terms and conditions.

How to sign in to Gogpayslip

Here is the detailed information for you to log in to your E-payslip account:

1. Open your browser and type gogpayslip.com
2. If you have already registered for the Government of Ghana E-Payslip account, then provide your details in the sign-in section.
3. The requirements for signing in are an Employee number and password.
4. To complete the captcha, enter the code shown.
5. Verify the information provided and if everything is OK click on “Sign In.”

After logging in to your account, CAGD usually shows you a survey. Here is how it reads:

Dear GoG Employee,
You are receiving this invitation to take the survey because you are a GoG employee and use the system. We would like you to take this survey so we can provide a better experience using the system. This should take approximately 5 minutes. Thank you.
Sincerely, E-payslip Team.

This is always optional, and you have a button at the top-right of the page to opt out.

If you wish to take part in the survey, select the options based on your experience with the E-Payslip system and submit your answers.

Here are some of the options for gogpayslip users:

• My Payslip
• Change of association
• Supplementary Payslip
• Change of Password
• Wrongful deductions
• My Affordability
• My E-Forms
• Change My Number
• My Staff Card

How to change your association in GogPayslip

The Controller and Accountant General’s Department has made it possible for government workers to change their associations on the E-payslip system.

This is good news since no one can be forced into an association. For example, Teachers and Nurses who are wrongfully added to associations without their consent can exit those groups on the E-payslip system.

If you detect a wrongful deduction due to an association you have joined, and you wish to leave that group, follow these steps:

1. Visit the website gogpayslip.com
2. After signing in, click on Change of Association.
3. You will see the available associations. Select the one you want to join or leave.
4. Select send to complete the process.

Note: If you are new to the GoG system or you don’t have any association then this error message will be thrown at you when you select Change of Association

How to check your GoGPayslip

Follow these steps if you want to check your gogpayslip:

1. After visiting gogpayslip.com, sign in to your E-Payslip account.
2. Select “ My Payslip.”
3. The system will automatically take you to your current payslip.
4. Select a month and year.
5. Click on “Generate.”

However, if you don’t have an active account, you will be sent to the current month but with an error message like:

No payslip for the selected month and year above. Try again with different month or year.

You can save or print a copy of your Payslip by selecting the save icon to save a copy or the print icon to print a copy. These icons are located at the top-left side of each payslip.

How to report wrongful deductions on your GogPayslip

There are instances where the system will make a wrongful deduction to your account.

Use this platform to report all wrongful, unauthorized, and over-deductions.
Enter details below:

1. Select 3rd party institution concerned. This can be the Bank, Association, or Insurance company making the deductions.
2. Select the Month and enter the Year involved.
3. Enter the issue, problem, or challenge. Describe your issue as thoroughly as possible.
4. Enter the amount involved.
5. Select “Click to Send” to report your issue to CAGD.

How to request GoG staff card

This program introduces a highly secured card embedded with Chip and PIN and hosted on VISA and MasterCard platforms.

This will be issued to all employees on the Government of Ghana’s mechanized payroll bearing their Biometric and Payroll details.

For you to request a GoG Staff Card, you will need a passport picture with a white background, of a size not more than 3MB. Note that your picture has to be in .jpg extension.

When you have all the requirements, click on “REQUEST” below and follow the instructions.

Change your ePayslip phone number

If you no longer want to use your current phone number, you can change it right in the GoG E-Payslip system. Just sign in to your account >> Select “ Change My Number “ >> Enter and confirm your new phone number.

How to reset your GoG ePayslip password

For those of you who have forgotten your password don’t worry. You can recover it by visiting gogpayslip.com and selecting “forgot your password” next to the “ Sign In “ button.

After that, you will need to enter your E-Payslip employee number and either the mobile number or email address you used for the registration.

After providing this information, click on “Submit” to reset your password. You will receive a new password in either the mobile number or email address you provided.

Login to your account with that but remember to change the password after you log in.